The new ticketing system has new, system-specific emails that have been created for our various ProPay teams, to help better route tickets to the various ProPay support groups.
Moving forward, best practices will be to begin emailing these new emails to submit a ticket, when not logging in directly to submit a ticket.
Please Note: Existing emails to the existing team emails will still function to create tickets, but those emails will be deprecated over the coming months, so please begin to transition to using the following emails: