All Systems Operational
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ProPay's home for current solution status, incidents, planned maintenance and solution release events.
Regular Maintenance Windows (Mountain Time)
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Database: Every 2nd to last Thursday of the month, 03:00-3:30 (am)
Infrastructure: Every Thursday, 01:00-3:00 (am)
xfer.propay.com: last Thursday of each month, 13:00-15:00
TEST environment: Every Tuesday, 15:00-17:00
Production Processing Solutions
Operational
Credit Card and ACH Processing
Operational
Websites, Mobile, and Card Readers
Operational
Production Supporting Solutions
Operational
xfer.propay.com - SFTP Reports
Operational
Batch File Processing & Commissions
Operational
Bank Transfers
Operational
Phones
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Operational
Regulatory Updates
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Operational
Testing Environments
Operational
Integration TEST Environment
Operational
Integrated Gateways
Operational
Chase Paymentech - Orbital Gateway
Operational
Network Merchants
Operational
Web Collect
Operational
Meritus
Operational
CyberSource
Operational
Other 3rd Party Gateways
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
ProPay Production Environment Scheduled Release Update 25.2.1 (March Release) Mar 27, 2025 00:00-04:00 MDT
On Thursday, March 27th, between 00:00 and 04:00 (MDT), ProPay will perform an upgrade to the production environment. Version 25.2.1 (March Release).
*** All services and sites may be unavailable during this time frame. ***
*The TransType 01 (Create A ProPay Account) is being updated to include a ”BeneficialOwnerNumber” count element in the response.
*The SSO Add/Edit Beneficial Owner page is being updated to also allow for the removal of Beneficial Owners. The page is being enhanced as well with visual and functionality updates to improve user experience.
Posted on Mar 20, 2025 - 11:18 MDT
*** All services and sites may be unavailable during this time frame. ***
*The TransType 01 (Create A ProPay Account) is being updated to include a ”BeneficialOwnerNumber” count element in the response.
*The SSO Add/Edit Beneficial Owner page is being updated to also allow for the removal of Beneficial Owners. The page is being enhanced as well with visual and functionality updates to improve user experience.
Posted on Mar 20, 2025 - 11:18 MDT
Propay April 2025 Card Brand Regulatory Notice Apr 1, 2025 00:00-01:00 MDT
Global Payments Inc. has received notification of changes to the operating regulations effective April 2025 by Visa®, Mastercard®, Discover® Network and American Express®. Global Payments Inc. has reviewed and analyzed the changes and is providing documentation.
Our proprietary systems will be updated and certified by the required release dates. These updates may require changes to your authorization and/or settlement systems and your internal business processes and procedures. Regulatory items listed below may not apply to all business types.
You can review the regulatory notice document here:
https://support.propay.com/en/support/solutions/articles/33000292407-april-2025-card-brand-regulatory-update
Posted on Jan 10, 2025 - 08:23 MST
Our proprietary systems will be updated and certified by the required release dates. These updates may require changes to your authorization and/or settlement systems and your internal business processes and procedures. Regulatory items listed below may not apply to all business types.
You can review the regulatory notice document here:
https://support.propay.com/en/support/solutions/articles/33000292407-april-2025-card-brand-regulatory-update
Posted on Jan 10, 2025 - 08:23 MST