All Systems Operational
About This Site
ProPay's home for current solution status, incidents, planned maintenance and solution release events.
Regular Maintenance Windows (Mountain Time)
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Database: Every 2nd to last Thursday of the month, 03:00-3:30 (am)
Infrastructure: Every Thursday, 01:00-3:00 (am)
xfer.propay.com: last Thursday of each month, 13:00-15:00
TEST environment: Every Tuesday, 15:00-17:00
Production Processing Solutions
Operational
Credit Card and ACH Processing
Operational
Websites, Mobile, and Card Readers
Operational
Production Supporting Solutions
Operational
xfer.propay.com - SFTP Reports
Operational
Batch File Processing & Commissions
Operational
Bank Transfers
Operational
Phones
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Operational
Regulatory Updates
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Operational
Testing Environments
Operational
Integration TEST Environment
Operational
Integrated Gateways
Operational
Chase Paymentech - Orbital Gateway
Operational
Network Merchants
Operational
Web Collect
Operational
Meritus
Operational
CyberSource
Operational
Other 3rd Party Gateways
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
ProPay Production Environment Scheduled Release Update 24.9.1 (October Release)
Oct 24, 2024 00:00-04:00 MDT
On Thursday, October 24th between 00:00 and 04:00 (MDT), ProPay will perform an update to upgrade the live production environment to version 24.9.1 (October Release)
*** All services and sites may be unavailable during this time frame. ***
*Enhance the existing ACH Reject Webhook to send a notification on transaction types 1, 2 & 17 (ACH Debit, ACH Credit and ACH Disbursement, respectively)
*Enhance the TransType 19 API Call to add a new element in the response - ProPay MasterCard Status when a PPMC is present on the ProPay account ID. New status IDs will include:
1 = Active
2 , 3, 4, 5, 13 = MFG
6 = Inactive
7 = Lost
8 = Stolen
9, 10 = Hold
11 = Expired
12 = Reset Pin
14 = Rejected
Posted on Oct 16, 2024 - 07:38 MDT
*** All services and sites may be unavailable during this time frame. ***
*Enhance the existing ACH Reject Webhook to send a notification on transaction types 1, 2 & 17 (ACH Debit, ACH Credit and ACH Disbursement, respectively)
*Enhance the TransType 19 API Call to add a new element in the response - ProPay MasterCard Status when a PPMC is present on the ProPay account ID. New status IDs will include:
1 = Active
2 , 3, 4, 5, 13 = MFG
6 = Inactive
7 = Lost
8 = Stolen
9, 10 = Hold
11 = Expired
12 = Reset Pin
14 = Rejected
Posted on Oct 16, 2024 - 07:38 MDT
ProPay October 2024 Database Maintenance Reminder
Oct 24, 2024 03:00-03:15 MDT
At 3:00 a.m. (MT) on Thursday, October 24th, the database system will undergo its monthly maintenance. This maintenance will include a brief interruption of a few minutes to all sites and services as we move between data centers. We anticipate no more than 15 minutes of service interruption during this time frame.
Posted on Oct 11, 2024 - 14:30 MDT
Posted on Oct 11, 2024 - 14:30 MDT