ProPay Production Environment Scheduled Release Update 25.5.1 (June Release)
Scheduled for Jul 8, 00:00 - 05:00 MDT
Scheduled
On Tuesday, July 8th, between 00:00 and 05:00 (MT), ProPay will perform an upgrade to the production environment. Version 25.5.1 (June Release).
*** All services and sites may be unavailable during this time frame. ***
*We have disabled the “Upload Document” Functionality in Partner Portal UI temporarily to enhance the Partner Portal document upload tool.
*We have added search and document upload functionality into the “KYC Failure” report in the Partner Portal. This will enable easier resolution of issues related to onboarding to more quickly enable merchant processing.
Posted Jul 01, 2025 - 12:37 MDT
This scheduled maintenance affects: Testing Environments (Integration TEST Environment), Production Processing Solutions (Direct Credit Card and ACH Processing, Websites, Mobile, and Card Readers, Payment Facilitation - Heartland, Portico, Payment Facilitation - Global Payments API (GP API), Payment Facilitation - Cayan Genius), Production Supporting Solutions (xfer.propay.com - SFTP Reports, Bank Transfers, Phones, Regulatory Updates), and Integrated Gateways (3rd Party Providers).