Scheduled for Oct 12, 08:00 MDT - Oct 14, 08:00 MDT
Scheduled
NEW TICKETING SYSTEM
As part of our ongoing investment in your Partner Experience, we are transitioning support requests to a new ticketing system. Starting October 12th, we ask that all support inquiries, technical questions, and operational issues be submitted through our ticketing system by emailing our team at support@gp-propay.zendesk.com This will be used as the primary system for managing support requests and tracking issue resolution. Once a ticket is submitted, you will receive notifications and updates as we progress to ticket closure. This transition is designed to make support interactions simpler, faster, and more transparent while providing the foundation for continued improvement to your overall experience.
To open a ticket, simply email support@gp-propay.zendesk.com with a detailed description of your request. Our team will review, route, and manage your inquiry through the appropriate support channels as they do today.