SMS text invoices not transmitting
Incident Report for ProPay
Investigating
We are aware of an issue with text invoices sent from the mobile app and website not being received. The screen will indicate the invoice has been sent, but the intended recipient does not receive a message. This only affects invoices sent via SMS text. Payment invoices sent via email continue to function normally. We are investigating and will provide an update as soon as we have more insight into the problem.
Posted Jun 08, 2021 - 18:29 MDT
This incident affects: Production Processing Solutions (Websites, Mobile, and Card Readers).