ProPay System Processing Issue

Incident Report for ProPay

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 29, 2026 - 09:24 MDT

Investigating

We are aware of an issue that is preventing some transactions from being processed.
Our teams are working to resolve the issue as quickly as possible.

Posted May 29, 2026 - 08:27 MDT

This incident affects: Production Processing Solutions (Direct Credit Card and ACH Processing).