ProPay Production Environment Scheduled Release Update 25.4.1 (May Release)

Scheduled for May 22, 00:00 - 04:00 MDT

Scheduled

On Thursday, May 22nd, between 00:00 and 04:00 (MDT), ProPay will perform an upgrade to the production environment. Version 25.4.1 (May Release).

*** All services and sites may be unavailable during this time frame. ***

*Improve the underlying KYC address logic to better support government entities who have merchant accounts with us, but are not owned/operated by a single individual

*Improve the underlying chargeback logic in the ProPay system to allow multiple chargebacks on a single transaction when necessary.
Posted May 16, 2025 - 08:05 MDT
This scheduled maintenance affects: Testing Environments (Integration TEST Environment), Production Processing Solutions (Credit Card and ACH Processing, Websites, Mobile, and Card Readers), Integrated Gateways (Chase Paymentech - Orbital Gateway, Network Merchants, Web Collect, Meritus, CyberSource, Other 3rd Party Gateways), and Production Supporting Solutions (xfer.propay.com - SFTP Reports, Batch File Processing & Commissions, Bank Transfers, Phones, Regulatory Updates).