ProPay Production Environment Scheduled Update 20.10
Scheduled Maintenance Report for ProPay
The scheduled maintenance has been completed.
Posted Oct 15, 2020 - 04:00 MDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 15, 2020 - 02:00 MDT
[Update: maintenance time window corrected.]

On Thursday, October 15th, between 02:00 and 04:00 (MDT), ProPay will perform platform maintenance, upgrading to version 20.10 on the live production systems.

We anticipate no interruption to services during this update.

The 20.10 release includes the following fixes and improvements:

* Bug fix for improper sending of multiple duplicate soft limit notification emails.
* Bug fix for account boarding API call to tier with gross billing enabled, but where sign-up lacks all required payment data. API response now returns code 145 instead of success (145 = "Gross settle: no billing information was included with the payment info").
* Bug fix (for ProPay Canada only) that prevented locked-out accounts from knowing how to resolve the lock-out.
* Bug fix that improperly enabled outgoing bank transfers when the tier has them disabled, but the API boarding call includes banking information.
* Bug fix where ACH transfer rejects sometimes failed to disable further automatic transfers.
* Enhancement to include Tier ID in the account notification webhook.
* Affiliates may now provide ProPay with multiple webhook URLs, if desired.

For questions, you may contact Client Support ( | 801-341-5312).
Posted Oct 13, 2020 - 14:38 MDT
This scheduled maintenance affected: Integrated Gateways (Chase Paymentech - Orbital Gateway, Network Merchants, Web Collect, Meritus, CyberSource, Other 3rd Party Gateways), Production Processing Solutions (Credit Card and ACH Processing, Websites, Mobile, and Card Readers), and Production Supporting Solutions (Batch File Processing & Commissions, Bank Transfers).