Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 22, 2026 - 00:00 MST
Scheduled
On Thursday, January 22nd, between 00:00 and 05:00 (MT), ProPay will perform an upgrade to the production environment. Version 25.10.1 (January Release).
*** All services and sites may be unavailable during this time frame. ***
*Improvements are being made to the TIN validation process to improve the accuracy of the TIN Validation Report
*Improvements are being made to all Single Sign-On pages with an address field to prevent address information to be null or spaces.
*We have updated the email notification template used for Chargeback Risk Retrieval events so that the email formatting remains consistent across all processes.
*Payment facilitation partners using GP API will be able to leverage the TransType 43 - Reverse SplitPay Transaction to target authorized CC transactions rather than only captured transactions.
Posted Jan 13, 2026 - 10:16 MST
This scheduled maintenance affected: Testing Environments (Integration TEST Environment), Production Processing Solutions (Direct Credit Card and ACH Processing, Websites, Mobile, and Card Readers, Payment Facilitation - Heartland, Portico, Payment Facilitation - Global Payments API (GP API), Payment Facilitation - Cayan Genius), Production Supporting Solutions (xfer.propay.com - SFTP Reports, Bank Transfers, Phones, Regulatory Updates), and Integrated Gateways (3rd Party Providers).