Intermittent VISA Direct Flash Funds Failures for Select Mastercard Transactions

Incident Report for ProPay

Resolved

We are currently investigating an issue impacting a subset of Flash Funds transactions processed through VISA Direct. We believe the failures are occurring on select transactions where the recipient card is a Mastercard, though not all Mastercard transactions are affected. As a result, some partners may experience intermittent Flash Funds failures when sending payouts to certain Mastercard cards. Our teams are actively working with Visa to identify the root cause and implement a resolution.
Posted Apr 15, 2026 - 07:00 MDT