307 Errors

Incident Report for ProPay

Postmortem

This was caused by a faulted processing service on a single application node, which was removed, refreshed and re-introduced.

Technical teams are continuing to work towards improved ways to handle single-node issues with faster automated recovery and improved performance capabilities.

Posted Nov 03, 2020 - 09:05 MST

Resolved

This issue has been resolved.

Posted Oct 07, 2020 - 08:54 MDT

Identified

We have identified the issue, and a fix is being implemented.

Posted Oct 07, 2020 - 08:39 MDT

Investigating

We are currently seeing 307 errors for the ProPay gateway. Our teams are currently investigating.

Posted Oct 07, 2020 - 08:26 MDT

This incident affected: Production Processing Solutions (Credit Card and ACH Processing).

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