ProPay Funding Delay Issue

Incident Report for ProPay

Resolved

This incident has been resolved.

Posted Sep 17, 2026 - 15:50 MDT

A fix has been implemented and we are monitoring the results.

Posted Sep 17, 2026 - 15:35 MDT

We are aware of an issue of delayed funding for some merchants.

Our teams working to identify and resolve the issue as quickly as possible.

Posted Sep 17, 2026 - 15:22 MDT

This incident affected: Production Processing Solutions (Direct Credit Card and ACH Processing) and Production Supporting Solutions (Bank Transfers).