ProPay Feature Issue - Partner Portal

Incident Report for ProPay

Resolved

This incident has been resolved.
Posted Oct 29, 2026 - 16:46 MDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 29, 2026 - 15:14 MDT

Investigating

Our teams are aware of an issue with a ProPay feature.
We are working to identify and address it as soon as possible.
We will provide updates as additional information is available.
Posted Oct 29, 2026 - 11:51 MDT
This incident affected: Production Processing Solutions (Direct Credit Card and ACH Processing, Websites, Mobile, and Card Readers).