Effective Monday, April 1st the ProPay Client Support team will no longer perform manual bank account updates.
You will need to be able to complete bank account updates either via the API or SSO pages at this time, to ensure that there are no disruptions in your ability to service your merchants.
If you need any assistance in being able to integrate either option into your support flow or have any additional questions, please reach out to clientsupport@propay.com and we will be happy to assist you ahead of this deadline.
Posted Jan 08, 2024 - 10:43 MST
This scheduled maintenance affected: Production Supporting Solutions (Bank Transfers).