ProPay Production Environment Scheduled Release Update 26.R2 (March Release)

Scheduled Maintenance Report for ProPay

Completed

The scheduled maintenance has been completed.
Posted Mar 05, 2026 - 05:00 MST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 05, 2026 - 00:00 MST

Scheduled

On Thursday, March 5th, between 00:00 and 05:00 (MT), ProPay will perform an upgrade to the production environment 26.R2 (March Release)

*** All services and sites may be unavailable during this time frame. ***

*The TransType 01 response has been enhanced to provide the values and in the event of a Status 66 KYC failure, to provide more descriptive information regarding why a ProPay account requires additional review.

A full list of ActionCodes are available in Appendix B (Responses) of the ProPay API manual, found here: https://epay.propay.com/ProPayDocumentation/?fileTag=ProPay-API-Appendix-B-Responses

*A new unified gross billing report "Gross Billing Summary with Details" has been created. This report consolidates gross billing information into a single, statement-style format. The first page provides an invoice summary, followed by a second page detailing individual transactions.

The ProFac reporting suite documentation will be updated to provide full details on this new report, found here: https://epay.propay.com/ProPayDocumentation/?fileTag=ProFac-reporting-suite

*A new unified gross billing report "Open Invoices" has been created. This report consolidates all open invoices, both unpaid and rejected, displaying all invoices that remain unpaid with clear information of invoice status.

The ProFac reporting suite documentation will be updated to provide full details on this new report, found here: https://epay.propay.com/ProPayDocumentation/?fileTag=ProFac-reporting-suite
Posted Feb 26, 2026 - 11:31 MST
This scheduled maintenance affected: Testing Environments (Integration TEST Environment), Production Processing Solutions (Direct Credit Card and ACH Processing, Websites, Mobile, and Card Readers, Payment Facilitation - Heartland, Portico, Payment Facilitation - Global Payments API (GP API), Payment Facilitation - Cayan Genius), Production Supporting Solutions (xfer.propay.com - SFTP Reports, Bank Transfers, Phones, Regulatory Updates), and Integrated Gateways (3rd Party Providers).