ProPay Feature Issue - Sandbox Environment

Incident Report for ProPay

Resolved

This incident has been resolved.
Posted Oct 28, 2026 - 12:54 MDT

Identified

The issue has been identified and a fix is being implemented.
Posted Oct 28, 2026 - 11:48 MDT

Investigating

Our teams are aware of an issue with a ProPay feature.
We are working to identify and address it as soon as possible.
We will provide updates as additional information is available.
Posted Oct 28, 2026 - 11:35 MDT
This incident affected: Testing Environments (Integration TEST Environment) and Production Processing Solutions (Direct Credit Card and ACH Processing, Websites, Mobile, and Card Readers).