ProPay temporary outage: 20 January 2022 database scheduled maintenance
Scheduled Maintenance Report for ProPay
Completed
The scheduled maintenance has been completed.
Posted Jan 20, 2022 - 03:10 MST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 20, 2022 - 03:00 MST
Update
We will be undergoing scheduled maintenance during this time.
Posted Jan 13, 2022 - 10:57 MST
Update
We will be undergoing scheduled maintenance during this time.
Posted Jan 13, 2022 - 10:55 MST
Scheduled
From 5:00 A.M. to 5:30 AM (ET) on Thursday, January 20th, we will perform a database system switch.

*** Important: be aware that this will result in a temporary system outage. We anticipate no more than 10 minutes of service interruption during this time frame. ***

We will repeat this operation again on January 25th, going back the primary system. We schedule a separate outage notice for that event.

We appreciate your patronage, and apologize for this temporary service disruption.
Posted Jan 13, 2022 - 10:53 MST
This scheduled maintenance affected: Production Processing Solutions (Credit Card and ACH Processing, Websites, Mobile, and Card Readers) and Integrated Gateways (Chase Paymentech - Orbital Gateway, Network Merchants, Web Collect, Meritus, CyberSource, Other 3rd Party Gateways).