A fix has been implemented and we are monitoring the results.
Posted Nov 24, 2025 - 13:43 MST
Identified
The issue has been identified and a fix is being implemented.
Posted Nov 24, 2025 - 12:01 MST
Update
We are continuing to investigate this issue.
Posted Nov 24, 2025 - 08:54 MST
Investigating
We are aware of an issue that is preventing some transactions from being processed on Canadian accounts. Our teams are working to resolve the issue as quickly as possible.
Posted Nov 24, 2025 - 08:52 MST
This incident affected: Production Processing Solutions (Direct Credit Card and ACH Processing).