Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 15, 2021 - 02:00 MDT
Update
This maintenance will happen a little earlier than the normally-scheduled time frame. It has been rescheduled for 12:00 AM to 4:00 AM Mountain Time.
To reiterate, we do not anticipate any interruption in service during this update window.
Posted Jun 14, 2021 - 16:34 MDT
Update
We will be undergoing scheduled maintenance during this time.
Posted Jun 10, 2021 - 14:37 MDT
Scheduled
On Tuesday, June 15th, between 02:00 and 05:00 (MDT), ProPay will perform platform maintenance, upgrading to version 21.06 on the live production system.
This update includes the following fixes and improvements:
* Bug fix: refunds returned by issuing banks will now automatically post back to merchant accounts (instead of requiring manual review). * Improvement (notifications): password reset emails will include the ProPay AccountNum to help partners who manage these communications easily identify them. * Improvement (API): TransType301 (Get Working Key for Mobile SDK) will no longer require X.509 authentication. * Improvement (security): the system will send an email when ProPay manually updates bank account on the merchant or affiliate partner's behalf (to NotificationEmail). * Improvement (compliance): multi-factor authentication will remember registered devices for 45 (instead of 90) days. * Improvement (compliance): propay.ca and propaypayments.com sites will display cookie consent notifications to comply with GDPR and CCPA (already completed for propay.com, previously).
We anticipate no interruption in service during this update.
Posted Jun 10, 2021 - 14:36 MDT
This scheduled maintenance affected: Production Processing Solutions (Credit Card and ACH Processing, Websites, Mobile, and Card Readers) and Production Supporting Solutions (Batch File Processing & Commissions, Bank Transfers, Phones).