ProPay System Processing Issue - Canadian Accounts

Incident Report for ProPay

Resolved

This incident has been resolved.

Posted Dec 01, 2025 - 11:16 MST

Investigating

We are aware of an issue that is preventing some transactions from being processed.
Our teams are working to resolve the issue as quickly as possible.

Posted Dec 01, 2025 - 10:10 MST

This incident affected: Production Processing Solutions (Direct Credit Card and ACH Processing).